IS THE CLAIM CONSIDERED AN EMERGENCY?  Emergencies, as defined below, are problems, which require immediate attention to protect you or your family from harm and to avoid damage to your home, and include:

*Complete failure of all air conditioning units/systems during extreme heat:  Reference your emergency sticker and contact the company that installed your AC unit for assistance.

*Severe plumbing leak that cannot be isolated:  Turn off your water at the home or at the water meter; reference your emergency sticker, contact the plumber listed, and contact Trend Homes at (480) 635-4555 between 8:00 a.m. and 5:00 p.m. during the next business day.

*Severe Electrical Problem:  An electrical failure indicates a neighborhood power failure, which should be reported to your electrical utility company.  If the total electrical failure affects your home only, reference your emergency sticker and call the electrician listed and/or electrical utility company for assistance.  For other electrical issues, please refer to the "ELECTRICAL" section in the WARRANTY MANUAL.

*Gas Leaks:  Call Southwest Gas Corporation immediately at (602) 861-1999.